
🐾 Frequently Asked Questions
📜 Are you licensed and insured?
Yes! We are proudly licensed by the City of Alexandria and fully insured through Travelers Insurance.
⏳ How long has The Fairy Dog Mom been in business?
We started right here in Old Town Alexandria in 2011. Over 14 years later, we're still growing — one happy tail at a time.
📍 What neighborhoods do you serve?
We currently walk pups in 22301, 22302, 22304, 22305, and 22314 codes.
👣 Who’s on your team?
Our team is handpicked and amazing! We hire:
Military spouses
Stay-at-home parents
Retirees
Grad students
All walkers are background-checked, deeply kind, and totally dog-obsessed. I’d trust them with my own kids!
💸 Do you offer discounts for multiple dogs or frequent bookings?
There’s a small additional fee for extra dogs in a household unless a separate walk is needed.
We don’t offer bulk discounts or packages, but we aim to keep pricing clear, fair, and simple.
📷 How do I know my dog has been walked?
We use a professional app that sends you a report card after every walk — complete with:
🐾 Potty updates
📸 Photos
💬 Notes from your Fairy
You’ll always know how your pup is doing.
🕒 What’s your cancellation policy?
We require 24 hours' notice to cancel a walk without charge.
This policy supports our walkers and helps us maintain a reliable, quality team.
🐕 Can I meet my dog walker beforehand?
Yes!
Daily clients are matched with one dedicated “Fairy,” and we’ll schedule a complimentary meet + greet before the first visit.
Occasional clients may meet with me (Katie!) for a quick intro and routine overview.


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